CUSTOMER CARE

Vetamind Pet Resources is committed to providing high-quality service & product supply to our customers. Through our customer care policy, we proactively strive to provide products and services in which our customers can have full confidence. We aim to provide quality pet wellness related information and products to satisfy our customers’ needs and expectations, to the highest standards of quality. We aim to set clear standards of service and to regularly review and improve performance. We operate in an ethical manner treating customers, employees and suppliers as we would like to be treated. This policy sets out key aspects of our service and explains our strategy for achieving our service aims including:

• Customer Experience
• Accessibility
• Customer Communication
• Delivery
• Technical Support
• Environmental/Quality
• Safety
• Customer References

PRIVACY & SAFETY

Vetamind Pet Resources respects your rights with regards to your personal information when you communicate with us.

We have developed this Privacy Policy to inform you how we collect, store, use, share, process and protect personal information about our consumers (“you”). It also tells you how you can access and update your personal information and make certain choices about how your personal information is used.

By using our websites, applications or by otherwise giving us your personal information you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our websites or applications or give us any of your personal information. We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted in this Privacy Policy. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your information may be used.